This policy applies to you if you are:
Personal information includes:
Personal information includes:
Common examples of the types of personal information which we may collect and process include your:
Depending on the goods or services that you require, we may also collect sensitive personal information including your:
You must accept all the terms of this policy when you download our application and when you make use of our website. If you do not agree with anything in this policy, then you may not use any of our services.
You may access our website and application if you:
By accepting this policy, you are deemed to have read, understood, accepted, and agreed to be bound by all of its terms.
We may change the terms of this policy at any time by updating this web page. We will notify you of any changes by placing a notice in a prominent place on the website and the application detailing the changes that we have made and indicating the date that they were last updated. If you do not agree with the changes, then you must stop using the website and the application. If you continue to use them following a notification of a change to the terms, the changed terms will apply to you and you will be deemed to have accepted those updated terms.
Once you download our application, you will no longer be anonymous to us as you will provide us with certain personal information which include your username and password.
This personal information may include:
We will use this personal information to fulfil your account, provide additional services and information to you as we reasonably think appropriate, and for any other purposes set out in this policy.
We will place small text files called ‘cookies’ on your device when you visit our website. These files do not contain personal information, but they do contain a personal identifier allowing us to associate your personal information with a certain device. These files serve a number of useful purposes for you, including:
Our application and website may contain electronic image requests (called a single-pixel gif, pixel or web beacon request) that allow us to count page views and to access cookies. Any electronic image viewed as part of our application or our web page (including an ad banner) can act as a web beacon. Our web beacons do not collect, gather, monitor or share any of your personal information. We merely use them to compile anonymous information about our application and website.
You may also provide additional information to us on a voluntary basis (optional information). This includes content or products that you decide to upload or download from our website and application or when you enter respond to surveys, order certain additional goods or services, or otherwise use the optional features and functionality of our website and application.
We may monitor and record any telephone calls that you make to us, unless you specifically request us not to.
We may use or process any goods information, services information, or optional information that you provide to us for the purposes that you indicated when you agreed to provide it to us. Processing includes gathering your personal information, disclosing it, and combining it with other personal information. We generally collect and process your personal information for various purposes, including:
We may use your usage information for the purposes described above and to:
We may collect and use any non-personal statistical information
We will obtain your consent to collect personal information:
We may use your personal information to fulfil our obligations to you.
We may send administrative messages and email updates to you about the website and the application. In some cases, we may also send you primarily promotional messages. You can choose to opt-out of promotional messages.
While using the website, we may display targeted adverts and other relevant information based on your personal information. In a completely automated process, computers process the personal information and match it to adverts or related information. We never share personal information with any advertiser, unless you specifically provide us with your consent to do so. Advertisers receive a record of the total number of impressions and clicks for each advert. They do not receive any personal information. If you click on an advert, we may send a referring URL to the advertiser’s website identifying that a customer is visiting from the website. We do not send personal information to advertisers with the referring URL. Once you are on the advertiser’s website however, the advertiser is able to collect your personal information.
We may share your personal information with:
We may disclose your personal information as required by law or governmental audit.
We may disclose personal information if required:
We may disclose aggregate statistics (information about the customer population in general terms) about the personal information to advertisers or business partners.
We may need to disclose personal information to our employees that require the personal information to do their jobs. These include our responsible management, human resources, accounting, audit, compliance, information technology, or other personnel.
We monitor your use of the application through our administration panel where we can see all requests sent by VIPs and all replies sent by Sightlings.
If we undergo a change in ownership, or a merger with, acquisition by, or sale of assets to, another entity, we may assign our rights to the personal information we process to a successor, purchaser, or separate entity. We will disclose the transfer on the website. If you are concerned about your personal information migrating to a new owner, you may request us to delete your personal information.
We take the security of personal information very seriously and always do our best to comply with applicable data protection laws. Our website is hosted in a secure server environment that uses a firewall and other advanced security measures to prevent interference or access from outside intruders. We authorize access to personal information only for those employees who require it to fulfil their job responsibilities. We implement disaster recover procedures where appropriate.
We will try to keep the personal information we collect as accurate, complete and up to date as is necessary for the purposes defined in this policy. From time to time we may request you to update your personal information on the application. You are able to review or update any personal information that we hold on you by accessing your account, emailing us, or phoning us. Please note that in order to better protect you and safeguard your personal information, we take steps to verify your identity before granting you access to your account or making any corrections to your personal information.
We will only retain your personal information for as long as it is necessary to fulfil the purposes explicitly set out in this policy, unless:
During the period of retention, we will continue to abide by our non-disclosure obligations and will not share or sell your personal information.
We may retain your personal information in physical or electronic records at our discretion.
We may retain your content that you send using our application on our servers. It is your responsibility to ask for your content to be deleted.
We may transmit or transfer personal information outside of the country in which it was collected to a foreign country and process it in that country. Personal information may be stored on servers located outside the country in which it was collected in a foreign country whose laws protecting personal information may not be as stringent as the laws in the country in which it was collected. You consent to us processing your personal information in a foreign country whose laws regarding processing of personal information may be less stringent.
You may choose to correct or update the personal information you have submitted to us. This includes us being allowed to remove the pictures you upload or you removing them at your own discretion.
We are not responsible for, give no warranties, nor make any representations in respect of the privacy policies or practices of linked or any third party websites. You disclose your information on our website and application at your own risk. While we try to ensure the safety of the information you provide us, we are also not responsible for any harm ensuing as a result of you disclosing information without you having taken reasonable care to safeguard that information. When you take reasonable care to safe guard your information, it includes ensuring that you do not: